Commodification of Labour
For decades, the "Standard Employment Relation" (SER) meant stable, full-time jobs. Now, firms pursue efficiency by breaking jobs into tasks and outsourcing them to a "contingent" workforce—contractors, gig workers, and temp agencies.
This commodifies labour. The worker is no longer an employee with rights and institutional knowledge; they are a unit of output.
Training the Machine
To outsource a task effectively, you must specify it exactly. You must measure the output. You must digitize the workflow.
"In this respect the contingent workforce is effectively becoming their own executioners." — Senate Submission 84
This monitoring generates the training data required for automation. Uber drivers teach self-driving cars. Customer support contractors teach chatbots. The contingent workforce is the bridge between human labour and machine labour.
Policy Implications
We cannot simply ban gig work, but we must recognize it for what it is: a transitional state. We need policy that protects human dignity and ensures that as these tasks are fully automated, the displaced workers have a safety net that is not tied to a specific employer.